079 901 3454

079 901 3454

info@supernannies.co.za

ABOUT SUPER NANNIES

At Super Nannies, we believe every family deserves a Super Nanny. Whether you’re looking to find the perfect nanny or train your current nanny, we’ve got a great track record.

Nannies play an important role within your family environment. As a nanny agency, Super Nannies assists families in finding the right nanny for their home. We cater for busy working parents and families. Families who are on the go and need a domestic nanny to help them manage their households and busy schedules.

Finding the right nanny is vital to managing a family home in a happier and organised environment.

Our nanny agents are mothers themselves and know how difficult it can be to have a new nanny in the home. We also know when you find that right person, what a difference it makes to your family life.

WHY CHOOSE SUPER NANNIES

We offer nanny placements and nanny training courses, with a strong emphasis on childcare. Super Nannies provides families with domestic nannies, nannies and childcarers. We offer training for domestic workers in childcare, stimulation, CPR and First Aid.

We work with other service providers that offer courses such as domestic cooking classes, swimming and driving lessons. We also advise parents on how to manage their staff should they request the assistance.

Super Nannies believes that nannies should be treated in a fair and equal manner by paying them a market related salary with decent working hours.

We advise our clients accordingly when it comes to legal issues such as leave, working hours, meals, overtime and ethical issues such as bonuses, pension schemes etc.  The above issues are often grey areas that can cause discord in the working relationship. Our aim is to ensure that both the employer and nanny are happy with their working arrangement and expectation of each other.

OUR PARTNERS

We’re proud to be associated with partners in our community who share our values and are driven by a passion to help others.

We have seen nannies transform in their role of carer, understanding what a crucial part they have to play in a child’s development – not only yours but theirs as well!

NANNY 'N ME

Nanny ‘n Me offer weekly group sessions for nannies and children aged 0-3 years. The sessions are an hour long and provide opportunities for engaging in age appropriate PLAY. The activities reflect the interests and developmental stage of the child. There is an emphasis on positively influencing the nanny and child relationship as well as encouraging ongoing input at home where a learning environment is promoted. Nannies learn about developmental concepts week by week and receive certificates every block. Moms receive a weekly email explaining the activities and enjoy seeing photos of their child so they don’t miss out on the fun!

The programme has been designed by an Occupational Therapist and it addresses the specific skills needed as a foundation to school readiness as we know what areas are most commonly is referred to OTs for therapy.

At Toptots we provide stimulating ideas with the emphasis on fun.

TOPTOTS

Toptots Mother and Child Workshops have been empowering parents and caregivers with the skills and knowledge necessary to prepare their children for school and for life for over twenty years. Lessons of an hour-and-a-half once a week provide parents/caregivers with the opportunity to spend quality time with their children in a warm, friendly and secure environment. During our classes, parents/ caregivers learn how to teach their own children vital skills such as crossing the midline, bilateral hand function, problem-solving, auditory and visual discrimination and much more, as all classes are guided by a trained teacher using age-appropriate and fun activities. This provides both parents/ caregivers and children with a positive enriching experience during which they may bond and grow together. Creative activities, messy play, music time are all part of the package, as well as time for the children to learn to interact with one another. Our activities are arranged according to the specific needs and age level of the child. We understand what they can and cannot do and which areas are important to develop. At Toptots we provide stimulating ideas with the emphasis on fun. 

All the things that you do with your life end when your life ends, except for what you do to shape and create the future. Children represent unlimited potential for the future. By positively influencing a child, you will change the destiny of the world into infinity. © Toptots Early Learning SA 1999

Teaching and nurturing each and every pupil according to their needs in a fun and safe environment.

LEIGH'S SWIMMING ACADEMY (LSA)

Founded by Leigh Driemel, Mother of two and swim safety fanatic. Leigh has built the school as well as the friendly environment from scratch, based on strong beliefs of teaching thought, with each and every pupil’s needs considered. Classes are structured around swimming capabilities of all children to ensure they benefit fully from their lesson.

Our Instructors are fully Swim South Africa accredited with extensive training and ongoing tutoring by Leigh. Our enthusiastic team engage with all children both in and out the pool and believe there is nothing more satisfying than watching kids and adults learn one of life’s most fundamental skills.

Our initial focus is ensuring WATER SAFETY. Babies from the age of 6 months are ready to join in our Babies Swimming Lessons and we welcome adults to enrole in Learn to Swim classes as well as aqua aerobics classes.

FAQs

Here are some of our more frequently asked questions

TRAINING FAQs

You can choose between a 2 day course or a 4 week course. The comprehensive nanny training course covers four modules. In the 2 day course we cover all four modules over 2 full days. The 4 week course is held one morning each week over 4 consecutive weeks. We cover a single module each week.

We have a diverse group of nannies attending our workshops: Xhosa, Afrikaans, Malawian, Zimbabwean etc. so our courses are taught in English to accommodate the entire group. The nannies are usually second language English speakers and the workshop is designed to be taught practically in an interesting, fun manner so our nannies can understand what is being covered.

We recommend that you drop your nanny off on the first day so that we can meet you and you can see where we are doing the training. Our training venues are situated near public transport and are on the taxi route so nannies can make their own way.

We have nanny training venues in Johannesburg, Pretoria, Durban and Cape Town. Please review our schedule for venue address and dates for the nanny training course available.

We are looking at expanding into different areas once we find the right nanny trainers to join our nanny agency. Please email us if you are interested in setting up a nanny training program in your area. Please review our area list here.

Absolutely. Your nanny receives a certified Super Nanny certificate upon successful completion of the course. The first aid and CPR component is recognized by the Resuscitation Council of South Africa and American Heart Association. This nanny training certificate is well recognised and will assist them with future job employment.

All our nanny trainers have a facilitation or teaching qualification or are first aid instructors under the Resuscitation Council of SA. All Super Nanny trainers have to have some type of teacher or training background.

Yes there is homework and a skills evaluation test. The classes are tailored so that the nannies have a chance to put into practice what they have learned that week and time to complete their homework. We are in contact via email with the employers on a weekly basis during the nanny training workshops so that they have a clear understanding of what content we have covered. The employer will be able to understand how their nanny is doing on the course when they review their homework and will be able to see what input is required by them.

No, our nanny training courses are not SETA accredited.

Our nanny training manual is dynamic and is updated yearly by a team of experts that include an OT, two midwives, two pre-primary school teachers and a trained first aid facilitator. Super Nannies is endorsed by the Polkaspot early intervention centre (http://www.polkaspot.co.za).

Our first aid content is endorsed by the American Heart Association and Resuscitation of SA. Super Nannies prefers to have this flexibility than the rigid outcome process of SETA. SETA works best for big educational institutes who have to work with in a standard quality framework. Corporates can benefit from SETA with the rebate incentive program by sending their employers on SETA courses. Our market is not corporate companies but domestic nannies in a home environment so this module does not accommodate us.

As a small company, Super Nannies can maintain our standard of training and quality of content regularly with the team of experts at hand. We review our nanny training manuals annually and all our trainers do come either with a teaching or first aid instructor background.

We are looking at expanding into different areas once we find the right nanny trainers to join our nanny agency. Please email us if you are interested in setting up a nanny training program in your area. Please review our area list here.

PLACEMENT FAQs

Like most domestic nanny agencies in South Africa, we do charge an initial registration fee for the administration associated with the initial nanny placement process. We do not charge our nannies a registration fee as many of them are unemployed and cannot afford it.

We offer a three month guarantee period valid for one placement effective from the date that the employee commences employment with the client. If the employment relationship is terminated within the first three months of the placement, Super Nannies shall not charge an additional fee for this second placement.

We call up all references whether it is a number that is given to us or a letter of referral. Our screening process comes with specifically designed and detailed questionnaire to ensure there is no fraud. All work experience and references have been recent as in the last two years. Once a nanny has completed her trial and you would like to hire her we can provide the last employers contact details so you may also talk to them. We are all mothers in the business of placing nannies. If we feel uneasy about any reference, we will not take the candidate onboard as the safety of your children is always top priority.

As part of the interview process, we do insist on a 1-3 day trial with your domestic nanny. We believe this to be the “real interview” as this is when you as an employer can assess whether the nanny fits into your family and relates well to you and your children. The agency can check her references in terms of honesty and reliability but we cannot ensure a personality match without a trial. We are in the business of people which includes many personalities so a trial is an important part of the interview process.

AGENCY TERMS & FEES

A R250 non-refundable registration fee is payable prior to conducting interviews. The registration fee is applicable once profiles have been forwarded to the Client. Should we arrange interviews and a client cancels, or no longer requires our services, the registration fee is still due.

PERMANENT DOMESTIC WORKERS

We charge 12% of the annual salary of a permanent placement. This is a once off fee and it comes with a service level agreement and 3 month guarantee period. This does not include the wage to the nanny.

TEMPORARY DOMESTIC WORKERS

Temporary Placements: Should the client wish to pay month by month, we do charge R900 for each consecutive month. Monthly fees only apply to temporary placements. We do offer a 10 day service level agreement as well as a scaling fee on the total amount charged, this only applies to clients who pay their full temporary placement fee upfront.

Interviews and trials may be conducted on the same day. A transport rebate of R40-R50 is to be refunded to the nanny after an interview. If the interview extends to a trial on the same day the rate is R230 – R250 for a 9 hour day and R150 for a 4 hour day. Please note that the daily rate excludes transport rebate.

Yes we can. We encourage our clients to join UIF online. It’s a simple and effective online process. We provide you with the two registration documents you are required to fill in. To find out more please read UIF online. As for contracts, we assist you closely here. We work with a labour lawyer to ensure all our paperwork is legally correct for both us and our clients.

USEFUL RESOURCES

Here are some useful and interesting articles we have collated for your reference.

Nanny Interview Questions

To learn more about your potential nanny, ask her questions such as the following during the nanny interview, and phrase them in a way that they require more than a yes or no answer.

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This whole nanny thing | Part 1

‘I loved our nanny before, but, our relationship has blossomed since she went on the training. She is still not perfect – and that’s okay. Because, am I? Heck no.’

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